If you encounter an error code while making a purchase, please refer to the list below for possible codes and suggested next steps:
Error Code | Description | Recommendation |
312 |
This happens when a transaction presents potential safety risks. |
For further information, please contact Customer Support.
|
316 | User ID has been restricted | Please send an email to fraud@codashop.com for further support. |
403 |
Coda’s attempt to process a charge with the payment provider was unsuccessful due to a general error reported by the provider. |
You shouldn't be charged for this transaction. If you were, please contact our customer support team and provide a screenshot of your payment receipt. |
410 |
The payment provider couldn’t verify one of the details in the transaction request from Coda. |
|
704 |
Your bank or card provider has declined the transaction.
|
You shouldn’t be charged for this attempt. If you have any concerns, contact your bank or card provider. Furthermore, you can also contact us for further support using this link. Please provide the data below:
|
706 |
This error occurs when the card used has an insufficient balance or limit. |
Please ensure that your card has sufficient balance and try again. |
711 | Failed card authorization. | Please double-check the mobile number registered with the card and enter the OTP within the specified time frame. |
750 |
This occurs when the payment fails a security check. |
Kindly contact Customer Support and provide the following details:
|
751 | This occurs when there is a system error related to security concerns. |